CHIRP

Your image looks like it's intending to be the GMRS channels, but the first two (at least) are the wrong frequency and have a tuning step granularity that the radio doesn't claim to be able to support. Those frequencies are 250Hz aligned, but the radio only supports 2500Hz, 6250Hz, and 12500Hz, etc. Did the radio come with those channels pre-programmed, or did you put them in? If the latter, changing those to the correct frequencies will fix the problem you're having. You can open the stock config (File->Open Stock Config->US FRS and GMRS) to see the correct frequencies.