CHIRP

Richard Trowell wrote:

this maybe an easy fix. i followed the instruction on the home page including download the latest download. i am trying to program my Bteck 50x2.the cable shows its plugged into comport 5. i plug into the data port and turn on the radio and nothing happens. i have used this several years ago with a woxoun it worked fine then. i have a desk style computer and a laptop windows 10. same reaction on both computers.
thanks Richard WD4FCJ

What do you mean by "i plug into the data port and turn on the radio and nothing happens"? Nothing will happen until you click Radio followed by Download from radio (or type the Alt+D shortcut) fill in the Port , Vendor and Model fields and click the [ OK ] button. If you are doing this, then you must include a debug log and other information as described in the How_To_Report_Issues wiki page to aid with troubleshooting.

If you have the BTech PC04 programming cable, make sure you are plugging it into the data port on the front of the radio and not accidentally plugging it into the external speaker port on the back.

Jim KC9HI

From the duplicate issue:

i guess i wasn't clear. ill try again. where im to click on radio, then click on upload from radio and down load to radio. thats the page im not getting. all i get is home page. i even removed my antivirus thinking they were interfering.

Richard, please include a debug log per the instructions How_To_Report_Issues . We can't help you without it.