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Bug #10254

closed

Unable to download Chirp Next

Added by Marrio Murrell over 2 years ago. Updated over 2 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
01/10/2023
Due date:
% Done:

0%

Estimated time:
Chirp Version:
next (py3)
Model affected:
Baofeng BF-F8HP
Platform:
Windows
Debug Log:
I read the instructions above:

Description

Traceback (most recent call last):
File "Lib\site-packages\PyInstaller\hooks\rthooks\pyi_rth_multiprocessing.py", line 12, in
File "PyInstaller\loader\pyimod02_importers.py", line 499, in exec_module
File "multiprocessing_init_.py", line 16, in
File "PyInstaller\loader\pyimod02_importers.py", line 499, in exec_module
File "multiprocessing\context.py", line 6, in
File "PyInstaller\loader\pyimod02_importers.py", line 499, in exec_module
File "multiprocessing\reduction.py", line 16, in
File "PyInstaller\loader\pyimod02_importers.py", line 499, in exec_module
File "socket.py", line 51, in
ImportError: DLL load failed while importing _socket: %1 is not a valid Win32 application.

Actions #1

Updated by Dan Smith over 2 years ago

  • Status changed from New to Incomplete

Are you 32-bit windows? If so, that's not going to work. You'll have to stick to the legacy builds until you upgrade.

Actions #2

Updated by Marrio Murrell over 2 years ago

Dan Smith wrote in #note-1:

Are you 32-bit windows? If so, that's not going to work. You'll have to stick to the legacy builds until you upgrade.

After further review I am running 64-bit Windows.

Actions #3

Updated by Jim Unroe over 2 years ago

You might try the following

  1. If you have 3rd party anti-virus program installed, it is possible that it is affecting the download and causing the CHIRP-next installer file not to be fully downloaded. Try temporarily disabling the anti-virus program while downloading CHIRP.

  2. Make sure you don't have a previous version of CHIRP running in the background. CHIRP cannot be upgraded while it is running. Certain active files won't be able to be replaced and then what you have "installed" will be a mixture of files from differing builds which will cause unpredictable results.

  3. When installing CHIRP, right-click the installer.exe file and choose "Run as administrator..." to launch the installation process (even if your Windows user is an admin user).

Jim KC9HI

Actions #4

Updated by Dan Smith over 2 years ago

Marrio, can you follow the "option 1" instructions here:

https://www.tenforums.com/tutorials/176966-how-check-if-processor-32-bit-64-bit-arm-windows-10-a.html

And either attach a screenshot of that box, or tell us what the following things say:

  • Processor
  • System Type
  • Edition

Which version of Windows?

Actions #5

Updated by Marrio Murrell over 2 years ago

"Run as admin" worked! Your quick response and helpfulness is greatly appreciated. Thank you!

Actions #6

Updated by Dan Smith over 2 years ago

  • Status changed from Incomplete to Rejected

Not a bug.

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