CHIRP

Hi Jamie,

Attach a "clean" debug.log file.

Close CHIRP
Open CHIRP
Cause error
Close CHIRP

Instructions for locating the debug.log file can be found on the CHIRP "How To Report Issues":https://chirp.danplanet.com/projects/chirp/wiki/How_to_report_issues page.

Jim KC9HI

Attached a new Debug log.

heres the important bit

2020-10-02 14:47:08,618] chirp.ui.inputdialog - ERROR: ----------------------------
[2020-10-02 14:47:25,893] chirp.ui.mainapp - DEBUG: User selected BTECH UV-50X3 on port /dev/cu.usbserial-A907UVZ2
[2020-10-02 14:47:25,925] chirp.ui.clone - DEBUG: Clone thread started
[2020-10-02 14:47:26,957] chirp.ui.reporting - DEBUG: Reporting exception
[2020-10-02 14:47:26,957] chirp.ui.common - ERROR: -- Exception: --
[2020-10-02 14:47:26,958] chirp.ui.common - ERROR: Traceback (most recent call last):
File "/private/var/folders/kf/c58wzkkn3g91zll57v1fjggw0000gn/T/AppTranslocation/ED7D7AE6-B704-4C82-A954-1C16F002A80E/d/CHIRP 3.app/Contents/Resources/chirp/chirp/ui/clone.py", line 256, in run
self.__radio.sync_in()
File "/private/var/folders/kf/c58wzkkn3g91zll57v1fjggw0000gn/T/AppTranslocation/ED7D7AE6-B704-4C82-A954-1C16F002A80E/d/CHIRP 3.app/Contents/Resources/chirp/chirp/drivers/vgc.py", line 651, in sync_in
data = _download(self)
File "/private/var/folders/kf/c58wzkkn3g91zll57v1fjggw0000gn/T/AppTranslocation/ED7D7AE6-B704-4C82-A954-1C16F002A80E/d/CHIRP 3.app/Contents/Resources/chirp/chirp/drivers/vgc.py", line 474, in _download
_do_ident(radio)
File "/private/var/folders/kf/c58wzkkn3g91zll57v1fjggw0000gn/T/AppTranslocation/ED7D7AE6-B704-4C82-A954-1C16F002A80E/d/CHIRP 3.app/Contents/Resources/chirp/chirp/drivers/vgc.py", line 448, in _do_ident
ident = _rawrecv(radio, 9)
File "/private/var/folders/kf/c58wzkkn3g91zll57v1fjggw0000gn/T/AppTranslocation/ED7D7AE6-B704-4C82-A954-1C16F002A80E/d/CHIRP 3.app/Contents/Resources/chirp/chirp/drivers/vgc.py", line 381, in _rawrecv
raise errors.RadioError(msg)
RadioError: Error reading data from radio: not the amount of data we want.

[2020-10-02 14:47:26,958] chirp.ui.common - ERROR: ----------------
[2020-10-02 14:47:26,958] chirp.ui.clone - ERROR: Clone failed: Error reading data from radio: not the amount of data we want.
[2020-10-02 14:47:26,960] chirp.ui.clone - DEBUG: Clone thread ended
[2020-10-02 14:47:26,967] chirp.ui.reporting - DEBUG: Reporting model usage: BTECH_UV-50X3,download,True
[2020-10-02 14:47:26,968] chirp.ui.reporting - DEBUG: Reporting exception
[2020-10-02 14:47:26,969] chirp.ui.inputdialog - ERROR: --- Exception Dialog: Error reading data from radio: not the amount of data we want. ---
[2020-10-02 14:47:26,969] chirp.ui.inputdialog - ERROR: Traceback (most recent call last):
File "/private/var/folders/kf/c58wzkkn3g91zll57v1fjggw0000gn/T/AppTranslocation/ED7D7AE6-B704-4C82-A954-1C16F002A80E/d/CHIRP 3.app/Contents/MacOS/../Resources/chirp/chirpw", line 76, in
os.putenv("LANG", langs[0])
IndexError: list index out of range

[2020-10-02 14:47:26,969] chirp.ui.inputdialog - ERROR: ----------------------------

Hmm. You state that you tried on Mac and Windows, but you say "The port /dev/ttyUSB0 is correctly assigned" - that would be Linux. The log was obtained on a Mac; it lists this line:

SerialException: [Errno 16] could not open port /dev/cu.usbserial-4: [Errno 16] Resource busy: '/dev/cu.usbserial-4'

... which causes the subsequent errors you listed.

Such things happen when you go and copy and paste from another ticket (#4715) instead of posting your information on that very ticket. This isn't helpful and causes confusion. Please let me ask you to add your information and logs at #4715. That way we have all the relevant information in one place. Thank you.