CHIRP

Hello, I have the same problem having recently got a new UV 9R Pro, just got the cable and same errors in Chirp, and the Boafang software. Exactly as OP has described. Thing is, I also have the 'ShouldWorkAs-Is.jpg' cable, I've double checked as I'm attaching/unattaching cable and the pins are definitely lining up. I'm new to all this and I really don't know what else to try!

Debug report:
[2023-11-30 16:57:54,878] chirp.logger - DEBUG: CHIRP next-20231129 on Win32 (Unknown 10.0:22631) (Python 3.10.8)
[2023-11-30 16:57:54,928] chirp.wxui - DEBUG: Using locale: en_GB (274)
[2023-11-30 16:57:54,938] chirp.wxui - DEBUG: Translation loaded=False for CHIRP: en_GB (de,el,en_US,es,fr,hu,it,nl,pl,pt_BR,ru,tr_TR,uk_UA,zh_CN) from C:\Program Files (x86)\CHIRP\chirp\locale
[2023-11-30 16:57:54,946] chirp.wxui - DEBUG: Translation loaded=False for wxstd: en_GB (af,an,ar,ca,ca@valencia,co,cs,da,de,el,es,eu,fa_IR,fi,fr,gl_ES,hi,hr,hu,id,it,ja,ka,ko_KR,lt,lv,ms,nb,ne,nl,pl,pt,pt_BR,ro,ru,sk,sl,sq,sv,ta,tr,uk,vi,zh_CN,zh_TW)
[2023-11-30 16:57:55,162] main - INFO: Python/3.10.8 // Windows/Windows-10-10.0.22631-SP0 // CHIRP/next-20231129 // wx/4.2.0 msw (phoenix) wxWidgets 3.2.0
[2023-11-30 16:57:55,192] chirp.wxui.main - INFO: Removing stale legacy stock config DE Freenet Frequencies.csv
[2023-11-30 16:57:55,193] chirp.wxui.main - INFO: Removing stale legacy stock config EU LPD and PMR Channels.csv
[2023-11-30 16:57:55,193] chirp.wxui.main - INFO: Removing stale legacy stock config FR Marine VHF Channels.csv
[2023-11-30 16:57:55,193] chirp.wxui.main - INFO: Removing stale legacy stock config SE Jaktradio 155MHz.csv
[2023-11-30 16:57:55,194] chirp.wxui.main - INFO: Removing stale legacy stock config UK Business Radio Simple Light Frequencies.csv
[2023-11-30 16:57:55,194] chirp.wxui.main - INFO: Removing stale legacy stock config US 60 meter channels (Center).csv
[2023-11-30 16:57:55,194] chirp.wxui.main - INFO: Removing stale legacy stock config US 60 meter channels (Dial).csv
[2023-11-30 16:57:55,194] chirp.wxui.main - INFO: Removing stale legacy stock config US CA Railroad Channels.csv
[2023-11-30 16:57:55,195] chirp.wxui.main - INFO: Removing stale legacy stock config US Calling Frequencies.csv
[2023-11-30 16:57:55,195] chirp.wxui.main - INFO: Removing stale legacy stock config US FRS and GMRS Channels.csv
[2023-11-30 16:57:55,195] chirp.wxui.main - INFO: Removing stale legacy stock config US MURS Channels.csv
[2023-11-30 16:57:55,195] chirp.wxui.main - INFO: Removing stale legacy stock config US Marine VHF Channels.csv
[2023-11-30 16:57:55,763] chirp.wxui.main - INFO: Server reports next-20231129 is latest
[2023-11-30 16:58:54,752] chirp.wxui.clone - DEBUG: Using port 'COM3'
[2023-11-30 16:58:54,753] chirp.wxui.clone - DEBUG: Selected .DynamicRadioAlias'>
[2023-11-30 16:58:54,773] chirp.wxui.clone - DEBUG: Showing pre_download prompt
[2023-11-30 16:58:55,675] chirp.wxui.clone - DEBUG: Setting flag for prompt pre_download
[2023-11-30 16:58:55,677] chirp.wxui.clone - DEBUG: Serial opened: Serial(port='COM3', baudrate=9600, bytesize=8, parity='N', stopbits=1, timeout=0.25, xonxoff=False, rtscts=False, dsrdtr=False) (rts=True dtr=True)
Error reading data from radio: not the amount of data we want.
[2023-11-30 16:58:59,212] chirp.wxui.clone - ERROR: Failed to clone: Error reading data from radio: not the amount of data we want.
Traceback (most recent call last):
File "chirp\wxui\clone.py", line 69, in run
File "chirp\drivers\baofeng_common.py", line 460, in sync_in
File "chirp\drivers\baofeng_common.py", line 259, in _download
File "chirp\drivers\baofeng_common.py", line 252, in _ident_radio
File "chirp\drivers\baofeng_common.py", line 245, in _ident_radio
File "chirp\drivers\baofeng_common.py", line 208, in _do_ident
File "chirp\drivers\baofeng_common.py", line 54, in _rawrecv
chirp.errors.RadioError: Error reading data from radio: not the amount of data we want.
[2023-11-30 16:59:04,022] chirp.wxui.clone - DEBUG: Using port 'COM3'
[2023-11-30 16:59:04,022] chirp.wxui.clone - DEBUG: Selected .DynamicRadioAlias'>
[2023-11-30 16:59:04,037] chirp.wxui.clone - DEBUG: Showing pre_download prompt
[2023-11-30 16:59:06,271] chirp.wxui.clone - DEBUG: No flag change for pre_download
[2023-11-30 16:59:06,710] chirp.wxui.clone - WARNING: Stopping clone thread

Update - Still not working - I have gone through the guidelines on

https://www.miklor.com/COM/UV_Drivers.php#install

It comes automatically with a CH340 driver so I assume it's a SiLabs chipset- however uninstalling and reinstalling the driver linked still garners the same error. I've also tried the backdated 3.2.0.0 Prolific driver - same response.

*WCH chipset, not SiLabs - to confirm, I re-downloaded the CH340 driver (CH341SER) - and as stated above - same error.

Sean Technisean wrote in #note-8:

The pictures for MayNeedModifiedToFitProperly.jpg loads, but the pins on my 2.5/3.5mm adapter do not look like they use the same pins.

The problem that you are having is due to the use of a 2.5/3.5mm adapter. These adapters only have the wires that are used to provide PTT and speaker/mic audio. They do not include the wires that are necessary to provide the data communications for a programming cable. This is why the 'data' pins are missing on the 'plug'.

You need to use a dedicated programming cable for these 'waterproof' radios that has a USB connector containing a USB-to-Serial chip on the computer end and the correct 'M' style connector on the radio end. The links below are to a few of the programming cables that I own.

MIRKIT 7-in-1: https://www.amazon.com/gp/product/B09LD2HCZV

Retevis: https://www.retevis.com/rt6-new-black-radio-programming-cable-us

Baofeng: https://www.amazon.com/Original-Baofeng-Waterproof-Programming-Software/dp/B06XHSPJZ4

I don't know why the website doesn't want to display the thumbnail of the ShouldWorkAs-Is.jpg picture, however if I right-click the link and choose 'Open link in new tab' or just click the link, it displays fine in Firefox.