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Bug #9900

closed

Windows 11, could not open port

Added by Brad Cline over 2 years ago. Updated almost 2 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
06/03/2022
Due date:
% Done:

0%

Estimated time:
Chirp Version:
daily
Model affected:
Windows serial
Platform:
Windows
Debug Log:
I read the instructions above:

Description

I have a new samsung go laptop with windows 11. I keep getting the could not open port com1 error. I've looked all through my device manager and cannot find another port or come to use. Is there a way to find another port i am not finding? Thank you


Files

20220603_133911.jpg (4.59 MB) 20220603_133911.jpg Windows 11 Brad Cline, 06/03/2022 06:06 PM
Screenshot 2022-06-04 232004.png (141 KB) Screenshot 2022-06-04 232004.png Brad Cline, 06/05/2022 03:22 AM
Actions #1

Updated by Tony Fuller over 2 years ago

Hi Brad,

The COM port number must have changed at some point. I'm not familiar with Windows 11 but if you open the "Device Manager" (this is what they called it in Windows 7 and 10) then expand "Ports (COM and LPT) then you can see what COM numbers are available. Also ensure your USB to serial adapter is plugged in first :)

Hope that helps,
Tony

Actions #2

Updated by Jim Unroe over 2 years ago

  • Status changed from New to Feedback

I agree with Tony. That is an indication that the COM port selected is not a valid COM port at the time that you made the selection.

Without the programming cable plugged into the radio or the computer, look at Device Manager the see what COM ports are available. If there are any, they are not the COM ports that you will be selecting to program your radio.

Now plug your programming cable into the computer's USB port and now look at Device Manager to see what COM port was just added. The added COM port is the one that you need to select (if none were added you don't have a compatible device driver installed). While you are in Device Manager would you grab a screen capture of the Driver tab of this COM port?

Jim KC9HI

Actions #3

Updated by Brad Cline over 2 years ago

clearly says com1 but I still keep getting the same error

Actions #4

Updated by Tony Fuller over 2 years ago

Hi Brad,

Which USB to serial adapter do you have, if you don't mind me asking. Usually I see Prolific or FTDI based devices.

Also just to ensure, when you remove your usb to serial adapter does the Device Manager "refresh" and remove that COM1 port from the list?

Thanks,
Tony

Actions #5

Updated by Jim Unroe over 2 years ago

"Qualcomm" does seem like a legitimate device driver for a programming cable. The most common are FTDI, Prolific, Silicon Labs and WCH.

I would recommend that you visit the Miklor website's "Driver and USB Cables":https://www.miklor.com/COM/UV_Drivers.php page. Use the links there to download and install the latest device driver for FTDI, Silicon Labs and WCH style Serial-to-USB chips. See if that works for you. If is does, you are all set. If it doesn't download, install and select the older Prolific v3.2.0.0 device driver per the instructions provided. The older Prolific device driver is necessary because the Prolific PL2303HX and PL2303TA chips have been deemed "end of life" (EOL) by prolific and the latest driver from their website and/or auto installed by Windows is designed to not work with EOL chips.

Jim KC9HI

Actions #6

Updated by Andrew Pennebaker over 2 years ago

Same error on my machine:

"An error has occurred

could not open port COM3: [Error 2] The system cannot find the file specified."

Yaesu FT70-DR, Windows 10, Microsoft Surface Pro 7.

I am using a generic USB-C to USB Mini 5-pin cable. Is that supposed to work, or do I need a specialty FTDI cable?

It's really hard to find FTDI cables that connect to modern USB-C ports and all the crazy manufacturer nonsense on the other side (USB Mini 5-pin, 8-pin, 3.5mm TRS)... The real money is in selling people proprietary programming cables :/

Actions #7

Updated by Jim Unroe over 2 years ago

Andrew Pennebaker wrote:

Same error on my machine:

"An error has occurred

could not open port COM3: [Error 2] The system cannot find the file specified."

Yaesu FT70-DR, Windows 10, Microsoft Surface Pro 7.

I am using a generic USB-C to USB Mini 5-pin cable. Is that supposed to work, or do I need a specialty FTDI cable?

It's really hard to find FTDI cables that connect to modern USB-C ports and all the crazy manufacturer nonsense on the other side (USB Mini 5-pin, 8-pin, 3.5mm TRS)... The real money is in selling people proprietary programming cables :/

The majority of radios are programmed via a serial connection, not a USB connection. You need a programming cable that, on the USB end, has a USB-to-Serial chip inside. This chip, along with a compatible device driver, create a virtual serial port. Not to say they don't exist, the only programming cables that I have seen so far with a USB-C connection were for the Kenwood style 2-pin connection.

If the chip is a Prolific type, then that usually means that you have to force Windows to use an older device driver because the ones that are auto installed by Windows are incompatible. Programming cables with FTDI, Silicon Labs or WCH chips can generally use the driver auto installed by Windows but I prefer the latest driver downloaded from the chip vendors website.

Jim KC9HI

Actions #8

Updated by Bernhard Hailer almost 2 years ago

  • Subject changed from Could not open port to Windows 11, could not open port
  • Status changed from Feedback to Closed
  • Model affected changed from (All models) to Windows serial

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